Frequently Asked Questions
Everything you need to know about shopping with Paly Hollywood.
How long does shipping take for my order?
We offer standard shipping which typically takes 3-5 business days within the domestic US, and expedited options for 1-2 day delivery. International shipping times vary by location.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our Returns Portal to start your request.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as styles may vary from slim to oversized fits.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Paly Hollywood is committed to ethical fashion. We source high-quality fabrics from certified suppliers and prioritize eco-friendly manufacturing processes wherever possible.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.