Returns & Exchanges

At Paly Hollywood, we want you to be completely satisfied with your luxury fashion purchase. If your items aren't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the unworn garments in their original packaging with all Paly Hollywood tags securely attached to ensure a smooth processing experience.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.